Privacy Policy

Effective Date:20 February 2026
Business Name: AusLynx
ABN: 69 164 454 208
Location: New South Wales, Australia

Our Commitment to Integrity
At AusLynx, integrity is foundational to how we operate. We protect your personal information with honesty, transparency and responsible technical practices. We do not treat data as a commodity. We treat it as a trust.

This policy explains how we collect, use, store and protect your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect
We may collect personal and business information including:
• Name and contact details
• Business information
• Website and domain details
• Technical data (IP address, browser type, logs)
• Service-related information required to deliver IT or hosting support

We collect only what is reasonably necessary to provide our services effectively and securely.

How We Use Your Information
We use your information to:
• Provide IT support and onsite services
• Deliver web hosting and domain management
• Configure and manage business email systems
• Maintain website security and backups
• Respond to enquiries and service requests
• Issue invoices and service communications
• Improve reliability, performance and security

We do not use your data for unrelated marketing or resale purposes.

Hosting & Client Data Responsibility
As a hosting and IT provider, client data remains the property of the client. We access data only when required for legitimate support or maintenance. Access is limited, controlled and handled with care. Reasonable safeguards including backups and monitoring are implemented.

Security Measures
We implement reasonable safeguards including secure server environments, firewalls, monitoring systems, access controls, backups and patch management. While no system is completely immune from risk, we take proactive steps to reduce vulnerability and respond promptly to threats.

Data Disclosure
We do not sell, trade or rent personal information. Limited information may be shared with trusted providers such as domain registrars, email or infrastructure providers and payment processors where necessary to deliver services.

Marketing & Communications
If you contact or engage us, we may communicate with you regarding service updates or relevant information. We do not send spam and you may opt out of non-essential communications at any time.

Cookies & Analytics
Our website may use cookies or analytics tools to understand performance and improve user experience. This may include anonymous usage data such as page visits and device type.

Data Retention
We retain personal information only as long as necessary to deliver services, meet legal obligations, maintain financial records and protect business and client interests.

Access & Correction
You may request access to or correction of your personal information by contacting us.

Notifiable Data Breaches
In the unlikely event of a data breach involving personal information, we will comply with the Notifiable Data Breaches scheme under Australian law and notify affected parties where required.

Contact
AusLynx
PO Box 213
Cooranbong NSW 2265
Phone: 0490 697 312
Email: Privacy@AusLynx.net.au

Your privacy matters to us